About AllyGPO

AllyGPO is a new physician-led, specialty group purchasing organization focused exclusively on serving independent, community-based practices. Our technology-forward solutions, analytic capabilities, and white-glove service improve our collaboration with members and their contract performance; deliver insights that optimize specialty drug inventory and reimbursement; and empower practices to make decisions that increase their financial health and efficiency. Under the AllyGPO umbrella, we dedicate expertise, time, and resources to each specialty we serve to meet its unique needs. We’re making an ongoing investment to ensure specialty community practices remain a vital, vibrant healthcare segment and continue to care for patients their way.

About this Opportunity

Under the direction of the Manager of Implementations, Logistics, and Support, the Clinical Product Consultant will serve as the primary liaison between our healthcare clients and the development teams, ensuring smooth implementation and optimal use of our healthcare technology products. This role will leverage clinical and technical expertise to train end users, integrate software solutions into clinical workflows, and provide ongoing support to maximize the efficiency of our products in healthcare settings.

What You'll Do

Subject Matter Expertise: Act as a clinical product expert, understanding all features, capabilities, and functions of the software to support client needs.
Client Consultation: Work directly with healthcare providers and organizations to assess their workflows and recommend product configurations that align with clinical practices.
Software Implementation: Lead the deployment and configuration of healthcare technology solutions at client sites or remotely, ensuring a smooth integration into existing systems.
Training and Support: Develop and deliver comprehensive training programs for clinical staff, both in-person and virtual, ensuring full adoption of the product.
Client Relationship Management: Serve as the primary point of contact during the implementation process, addressing any questions or concerns, and providing ongoing support post-implementation.
Troubleshooting: Work closely with technical support teams to resolve product issues, escalating and communicating effectively with internal teams to meet client needs.
Process Improvement: Continuously gather client feedback to inform product updates and improvements, working with the product management and development teams to enhance user experience.
Documentation: Create and maintain training materials, user guides, and product documentation for clients and internal use.
Compliance and Standards: Ensure all implementations meet industry standards, including HIPAA and other healthcare regulations, and follow best practices for clinical software use.

What You Bring

Key Skills & Experience

Clinical Experience: RN, PharmTech, MedTech, or clinical background strongly preferred. Prior experience in a healthcare setting or working with clinical workflows is a plus.
Technical Skills: Proficiency with healthcare software such as EHRs and IMS, understanding of healthcare IT infrastructure, and familiarity with integration of health information systems.
Training Experience: Experience developing and conducting training sessions for clinical users, with strong presentation and communication skills.
Implementation Experience: Proven track record of leading software implementations, particularly within healthcare organizations, with project management skills being highly desirable.
Problem-Solving Skills: Ability to assess and troubleshoot issues, with a proactive approach to resolving client concerns.
Communication: Excellent verbal and written communication skills, able to convey technical concepts to non-technical users.
Experience tracking performance metrics and reporting on implementation success.
Participation in product roadmap discussions based on field experience.
Cross-functional collaboration with Sales, Marketing, and Engineering teams.
Required 5+ years of experience in a healthcare or pharmacy setting.
Prior experience with dispensing systems in an oncology or retina practice desired.

Education

Bachelor’s degree in data science, software engineering, business, mathematics, or a related field, or equivalent work experience.

Physical Requirements

Effectively perform in a remote work setting.
General office environment.
Travel up to 10-15%.

Location

Remote within the US.

Schedule

Full-time.

AllyGPO Benefits

We’re a close-knit group of energetic, smart, and caring people focused on delivering excellent financial, clinical, and operational support to specialty practices so that they have more time for their patients. We’re an entirely remote company with a supportive, collaborative atmosphere that values diversity, equity and inclusion, and work-life balance.

We are building a company and culture with a total rewards program that supports everyone in doing their best work. In addition to a competitive salary, we offer a discretionary annual bonus and an opportunity for equity. We also provide 401K match and top-notch health insurance plans for employees and their families that include medical, dental, vision and basic life insurance, and competitive PTO and sick-day policy.

Equal Employment Opportunity

AllyGPO is proud to be an Equal Opportunity employer. We provide equal employment opportunities to all employees and employment applicants and prohibit discrimination and harassment of any type with regards to sex, sexual orientation, gender, including gender identity and/or expression, pregnancy, race, color, creed, national or ethnic origin, citizenship status, religion or similar philosophical beliefs, disability, marital and civil union status, age, genetic information, veteran status or any personal attribute or characteristic that is protected by applicable local, state or federal laws.

To Apply

Email your resume and cover letter to jobs@allygpo.com with "Clinical Product Consultant" in the subject line.