About AllyGPO

AllyGPO is a specialty group purchasing organization (GPO) focused exclusively on serving independent, community-based practices. Our technology-forward solutions, analytic capabilities, and collaborative, white-glove service, help members to improve their contract performance. We deliver insights that members to optimize specialty drug inventory and reimbursement, and we empower practices to make decisions that increase their financial health and efficiency. Under the AllyGPO umbrella, we dedicate expertise, time, and resources to the oncology and retina specialty practices we serve to meet their unique needs. We’re making an ongoing investment to ensure specialty community practices remain a vital, vibrant healthcare segment and continue to care for patients their way. Join us in supporting this mission and raising the bar on specialty GPO service. performance.

About this Opportunity

At AllyGPO, we strive for operational excellence in all that we do. As our contract portfolio grows, our membership roster swells, and our Corporate Accounts and Provider Sales teams expands, continuing to deliver top-tier operational support that bridges the gray area between Sales activities and Operations activities is a company imperative. The Sr. Manager Membership Operations is an essential role in driving this priority, including the seamless capture and transfer of information and the smooth delivery of results for our members and partners.

Reporting to and partnering closely with the Vice President, Membership and Implementation Operations, the Sr. Manager wears many hats including that of: A contract specialist who advises on key terms and translates legalese; A process manager who monitors deliverables through execution and who closes gaps; A quality-control professional who supports multiple teams; a people-leader who builds, coaches, and develops a worldclass membership team; and An author of SOPs who translates disparate activities into repeatable processes, process documents, and work aids.

A successful candidate will blend a passion for efficient operational execution with a proactive, can-do attitude, a curious mind, and the ability to build effective cross-functional relationships. The candidate will bring a track-record of results-driven execution, excellent attention to detail, and strong communication skills.

What You'll Do

Develop operational processes and strategies that scale in breadth and depth, grounded an understanding of the business of the GPO, our members, and partners.
Ensure quality control of membership operations data
Partner with Corporate Accounts in the negotiation, execution, and maintenance of GPO contracts
Ensure membership rosters are published in accordance with GPO contracts
Serve as a vital resource to Marketing, Analytics, Contract Operations, and Sales, and a facilitator in strategic planning for and execution of member conversion
Partner with Sales to navigate upcoming and in-progress onboardings, ensuring a seamless process for members transitioning to AllyGPO and coordinating account set up with team members
Build strong, collaborative relationships across the organization: Corporate Accounts, Sales, Contract Operations, Data & Analytics, Product, Marketing, C-Suite, etc.
Lead multiple teams that make up Membership Operations
Build a culture of continuous improvement by regularly reviewing internal workflows and processes to streamline departmental processes
Build quality control resources and workflows to automate and fine-tune data collection, integrity, and use in reports
Solve problems before they become problems by leveraging your unique perspective, curiosity, and roll-up-your-sleeves attitude
Perform other duties as assigned

What You Bring

Key Skills & Experience

5+ years of experience in Membership Operations and Contracting; experience in specialty drug group purchasing a plus
Solid legal acumen and the ability to communicate contractual terms and requirements in layman’s terms
A collaborative approach to working with stakeholders to identify and address operational problems, gap, bottlenecks, and opportunities
A bias toward diving-in and solving problems balanced with the rigor to create durable processes rather than band-aid fixes
Strong verbal and written communication skills
A sincere interest in building relationships and partnerships
Solid project management skills including the ability to effectively leverage teammates and manage multiple projects of diverse scope in a cross-functional environment
Ability to work independently and meet deadlines in a fast-paced environment

Education

Bachelor’s degree or equivalent work experience

Physical Requirements

Effectively perform in a remote work setting
General office environment
Travel up to 10-15%

Location

Remote within the US

Schedule

Full-time

AllyGPO Benefits

We’re a close-knit group of energetic, smart, and caring people focused on delivering excellent financial, clinical, and operational support to specialty practices so that they have more time for their patients. We’re an entirely remote company with a supportive, collaborative atmosphere that values diversity, equity and inclusion, and work-life balance.

We’re a start-up building a company and culture, with a total rewards program that supports everyone in doing their best work. In addition to a competitive salary, we offer a discretionary annual bonus and an opportunity for equity. We also provide 401K match and top-notch health insurance plans for employees (and their families) that include medical, dental, vision, and basic life insurance and competitive PTO.

Equal Employment Opportunity

AllyGPO is proud to be an Equal Opportunity employer. We provide equal employment opportunities to all employees and employment applicants and prohibit discrimination and harassment of any type with regard to sex, sexual orientation, gender (including gender identity and/or expression), pregnancy, race, color, creed, national or ethnic origin, citizenship status, religion or similar philosophical beliefs, disability, marital and civil union status, age, genetic information, veteran status or any personal attribute or characteristic that is protected by applicable local, state or federal laws.

To Apply
Email your resume and cover letter to jobs@allygpo.com with "Sr Manager Membership Ops" in the subject line.

Senior Manager, Membership Operations